Viking River Cruises is committed to respecting and protecting your privacy. This Privacy Policy applies to the Viking River Cruises website and governs its data collection, usage and services. This privacy policy also discloses how we collect, protect, use and share information gathered about you on our website.
Information We Collect
You can use our website without divulging any personally identifiable information including your email address. Our website does not collect personally identifiable information about individuals except when such individuals specifically provide such information on a voluntary basis, such as when registering at our website, requesting a brochure or video, or accessing our "request a reservation" or "book now" feature. Viking River Cruises uses such information collected to provide the products or services you request, to improve and customize the content you see, and to contact you about special promotions and new products if requested.
Personal Information
Viking River Cruises collects personally identifiable information on the site. Personal information includes, among other things, a user's name, address, business address, telephone number, business telephone number, and email address. We also may ask you for your date of birth and information about your interests so that we can combine such information with the information described above. We use that information so that both you and we can take advantage of the interactivity of the Internet to provide you with services and offers. You may always choose whether to respond or not. We also receive personally identifiable information when you apply for a job in the “employment” section of the site. Any such information gathered through that section will be used solely to evaluate whether your background and experience make you a candidate for a career with Viking River Cruises.
Non-Personally Identifiable Information
In addition to personal information, Viking River Cruises may also gather non-personally identifiable information, which may be used by Viking River Cruises. Generally, “non-personally identifiable information” means information that is collected through “traffic data” and may entail the use of “cookies”, “IP addresses”, “pixel tags” or other numeric codes used to identify a computer or monitor how or when a user accesses the site or communications.
Registering at Our Website
When you register at our website, we request your email address, name and postcode. We do not currently sell our subscribers’ email addresses to third parties. We may share your email address with third parties to deliver brochures, videos, information about cruise promotions, news and other information about our website, products, services or special promotions on our behalf.
Email Promotions
You may subscribe to our email promotions program by registering on our website. You may unsubscribe or change your email address for email promotions at any time by following the instructions given within each email promotion.
Pixel Tags and Cookies
What is a cookie?
Cookies are small files of letters and numbers that are downloaded onto your computer or mobile or other handheld device when you access certain websites. Cookies allow a website to recognise a user’s device and help your browser navigate through the website by remembering settings you selected during earlier visits (among other functions). Cookies do not harm your computer. If you would like to learn more about Cookies in general you can visit www.allaboutCookies.org
Use of Cookies on this website
Cookies help us to provide you with a good experience when you browse this website and allow you to make full use of the online experience available on this website. We also use Cookies to distinguish you from other users of this website, so we can personalise your experience by making this website more relevant to your interests and so we can remember choices you make when you return to visit this website. They are also used to collect statistical information about how visitors use this website, so we can improve the way this website works and measure the success of competitions and campaigns.
Most web browsers automatically accept Cookies. Unless you have adjusted your browser settings so that it will refuse Cookies, Cookies will be set when you access this website. By using and browsing this website, you consent to Cookies being used in accordance with this Cookie Policy. If you do not consent, you must either disable Cookies or refrain from using this website.
Viking River Cruises work with third party ad servers and ad networks who server Viking River Cruises advertisements on our behalf. Viking River Cruises will not disclose your personal details to any third parties - for example, all data collected is anonymous and will not contain the name, address, telephone number, email address or IP address. Currently we have relationships with the following 3rd party ad servers and on site tracking platforms:
- Doubleclick
- Omniture
- Google Analytics
We also work with a selection of networks. These networks may place anonymous cookies in your browsers so that it can collect browsing data (such as the cruises you have viewed). Such data may be sent to website(s) in their network, and these cookies are collected in the 'visitors' cookie file'. These cookies will allow their technology to serve advertisements containing cruises that you have looked at and similar products.
We also use cookies to enable Google Analytics software. It helps us take and analyse visitor information such as browser usage and new visitor numbers. That information helps us to improve the website and your online experience, and to make our marketing campaigns relevant. The data stored by these cookies never shows personal details from which your individual identity can be established.
We use an email delivery and marketing company to send emails. Pixel tags and Cookies are used in those email messages and at our website to help us measure the effectiveness of our marketing and how visitors use our site. Pixel tags (sometimes also called “clear GIFs”) are small graphic files, invisible to the human eye, which allow websites or other online services to track users. Viking River Cruises and our third-party advertising company uses pixel tags in HTML-enabled email to track whether (and when) the recipient opened the message. The data on your use of our site may be linked to the Personal Information you have chosen to share with us when you register. Most internet browsers automatically accept Cookies. However, you can instruct your browser, by editing its options, to stop accepting Cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our Cookies, your ability to use some features on our site may be impaired. Certain visitors to our site may have previously received targeted promotional materials relative to the site. Viking River Cruises may share site usage information about such visitors with reputable third parties for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used.
How to manage Cookies
You can enable or disable Cookies by changing your website browser settings to accept or reject Cookies as required. How to do this will depend on the browser you use. We have provided further information below on how to check which browser you use and how to manage Cookies.
Checking which browser you use
If you are using a PC - go to 'Help' and select the 'About' option.
If you are using a Mac - click on the Apple menu within the browser and select the 'About' option.
Once you know which browser you are using, follow the instructions below to check if you have Cookies enabled on your computer:
Checking Cookies - PCs
Microsoft Internet Explorer 6,7,8:
- Go to 'Tools' at the top of your browser window. Select 'Internet options'. Click on the 'Privacy' tab
- Ensure that your Privacy level is set to Medium or below to enable Cookies
Firefox:
- Go to 'Tools' and select Options
- Click the Privacy icon
- Click on Cookies and choose 'allow sites to set Cookies'
Google Chrome:
- Go to 'Tools' and select Options
- Click 'Under the Hood' and select the 'Content settings' button within the 'Privacy' section
- Choose 'Allow local data to be set'
Checking Cookies – Macs
Safari on OSX
- Click 'Safari' and select 'Preferences'
- Click 'Security' then 'Accept Cookies'
Firefox and Netscape on OSX
- Click on 'Mozilla' or 'Netscape' and select 'Preferences'
- Find ‘Cookies’ under 'Privacy & Security'
- Select 'Enable Cookies for the originating web site only'
Microsoft Internet Explorer on OSX
- Click 'Explorer' and select 'Preferences'
- Find 'Cookies' under ‘Receiving Files’
- Select 'Never Ask'
Opera
- Click 'Menu' and select 'Settings'
- Select 'Preferences' and then 'Advanced'
- Select 'Accept Cookies' Certain visitors to our site may have previously received targeted promotional materials relative to the site. Viking River Cruises may share site usage information about such visitors with reputable third parties for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used.
Children
Viking River Cruises does not sell products for purchase by children. If you are under 18, your parents are responsible for approving your use of this site.
Privacy and Change of Control
In the event Viking River Cruises goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred.
Consent and Changes to Privacy Policy
By using this site, you consent to the collection, use and storage of your information by us in the manner described in this Privacy Policy and elsewhere on the site. We reserve the right to make changes to this Privacy Policy from time to time. If this Privacy Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
Your Comments Are Appreciated
If you have any questions or comments regarding our privacy policy or our website, you can send us an email at webmaster@vikingcruises.com.
WIN A RIVER OR OCEAN CRUISE FOR TWO INCLUDING ROUNDTRIP AIR
OFFICIAL RULES
2019 Q1 Rhine or Iconic Giveaway Sweepstakes
No purchase necessary (void where prohibited by law). Purchase will not enhance chances of winning.
Viking Cruises “2019 Q1 Rhine or Iconic Giveaway” Sweepstakes (the “Sweepstakes”) is sponsored by Viking Cruises, Inc. (the “Sponsor”) and administered by Marden-Kane, Inc. (the “Administrator”). For the purposes of the Sweepstakes, the “Sweepstakes Group” is composed of the Sponsor and the Administrator, together with their affiliates and related companies, including without limitation their parent, sister and subsidiary companies, retailers, franchisees, advertising and promotion agencies, suppliers of material and services related to the Sweepstakes, and any other corporation, partnership, sole proprietorship or other legal entity directly involved in the Sweepstakes and their respective officers, directors, employees, agents, and other representatives.
1. Eligibility: Open only to persons twenty-one (21) years of age or older who are permanent legal residents of the fifty (50) states of the United States, Washington DC (excluding Guam, Puerto Rico, and all other U.S. territories and possessions) and who are physically located therein. Sweepstakes void outside the United States (“Entrant”). Employees and directors of Viking River Cruises ("Sponsor"), their parents, affiliated and subsidiary companies and their advertising and promotional agencies and the immediate family (spouse, mother, father, sister, brother, daughter or son, regardless of where they live) or members of the households of such employees and directors (whether or not related) are not eligible. By entering, you agree to these Official Rules and the decisions of Sponsor, which are final and binding in all respects.
2. Promotional Period: Promotion begins on 01/01/2019 and ends on 03/31/2019. Eligible entries must be received by the end of the promotional period.
3. How to Enter: One entry per person during the duration of the promotion period. An individual meeting the Eligibility Criteria may enter the Sweepstakes during the Sweepstakes Period by completing the following steps (an “Entry”):
- Complete the following steps (an “Entry”)
- Recipients of official Viking Mail with a Sweepstakes Business Reply Card (“BRC”) inserted must write-in an email address in the space provided and return the card (no postage necessary) to the address provided (do not insert into an envelope). Cards must be postmarked by 03/31/2019 and received by 4/4/2019.
Business Reply Card entries become the property of the Sponsor and will not be returned. Requests for status of a BRC entry will not be acknowledged.
Only one (1) entry, no matter the means of entry, will be accepted per person, all other entries from the same person will be disqualified.
Upon submission of your entry form, you will be entered into the Sweepstakes.
By submitting an Entry, you confirm that you have read, understand and agree to abide by these Official Sweepstakes Rules. Your Entry must adhere to the Eligibility Criteria listed above or your Entry will be void and ineligible for entry into the Sweepstakes.
Entries become the property of Viking River Cruises. ("Viking River Cruises," also referred to as "we" or "us"). Entrants will receive email announcements and special offers from us, but will always have the opportunity to opt out of marketing emails. Your privacy is important to us. Viking River Cruises does not sell or share your personal information with any other companies for the purposes of marketing or solicitation. Entries must be received by midnight on the final day of the promotional period. Any other attempt at entry is void. No person will be awarded more than one prize. No responsibility is assumed for lost, late, incomplete, stolen, misdirected, or illegible entries; any technical error, or unauthorized human intervention, or the incorrect or inaccurate capture of entry or other information, or the failure to capture any such information.
4. Drawing/Odds: There will be one winner for the sweepstakes. Winner will be selected in a random drawing under the supervision of Marden-Kane, Inc., an independent judging organization, whose decisions are final on all matters relating to this Sweepstakes, from all eligible entries received. The drawing will take place around 5/31/2019. Odds of winning depend on the number of eligible entries received.
Potential Grand Prize Winner: in order to be declared a winner, Potential Winner must:
(i) complete and return to Sweepstakes Group (or its authorized agent) by the deadline specified in the documents a written affidavit of eligibility (or declaration and release), travel release (winner and guest) and publicity release form (collectively, the “Release”), releasing the Sweepstakes Group from any liability in connection with this Sweepstakes or the acceptance, possession, use or misuse of any Prize; (ii) complete all tax documentation required by the law of the jurisdiction in which the Potential Winner resides (“Tax Documentation”)
The Sweepstakes Group will attempt to notify each Potential Winner a maximum of two times. If a Potential Winner does not respond within seven (7) calendar days of first attempt by Sweepstakes Group or its agent, Sweepstakes Group will make a second and final attempt to notify the Potential Winner. Return of any Prize or winner notification as undeliverable, inability to reach a Potential Winner or failure of a Potential Winner to respond to notification within three (3) calendar days of second attempt by Sweepstakes Group or its agent, failure to provide proof of eligibility (if requested), Release documents, Tax Documentation or other required documentation in a timely manner, or other non-compliance with these Official Sweepstakes Rules may result in disqualification, forfeiture of the Prize and, at Sweepstakes Group’s sole discretion, selection of an alternate eligible entrant for the forfeited Prize at random from all remaining eligible Entries received, who will be subject to disqualification in the same manner.
5. Grand Prize: One (1) winner with one companion will win their choice of one of the following:
a) Rhine Getaway cruise with roundtrip trans-oceanic air; coach-class airfare from a published gateway and category C accommodations on space-available basis only (approximate retail value from $6,796 per couple)
or
b) Iconic Western Mediterranean cruise with roundtrip trans-oceanic air; coach-class airfare from a published gateway and category DV accommodations on a space-available basis only (approximate retail value from $7,396 per couple).
or
c) Journey to Antiquities cruise with roundtrip trans-oceanic air; coach-class airfare from a published gateway and category DV accommodations on a space-available basis only (approximate retail value from $7,196 per couple).
Prize to be fulfilled as a certificate.
Grand Prize Terms and Conditions: GRAND PRIZE IS AWARDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
Airline Tickets will not be refundable or redeemable for cash or credit at any time. Tickets may not be sold to a third party. Grand Prize or any of the above listed components may not be sold, traded, transferred, refunded, substituted, commissioned or redeemed for cash value. Choice of Cruise must be completed within the Viking Cruises 2019 or 2020 season as published on their website. Go to VikingCruises.com for sailing dates (dates not guaranteed). Sweepstakes Group will not be responsible for any cancellations, delays, diversions or substitution or any act or omissions whatsoever by the air carriers or other transportation companies or any other persons providing any of these services and accommodations necessitated by same.
Sweepstakes Group will not be liable for any loss or damage to baggage or other property of winner or travel companion. The Grand Prize winner understands and agrees that the Sweepstakes Group has the right, at their sole discretion, to disqualify and remove the Grand Prize winner or their travel companion (“Companion”) from any activity at any time without compensation if the Grand Prize winner or their Companion’s behavior at any point is uncooperative, disruptive, or may or does cause damage to person, property, or the reputation of Sweepstakes Group or otherwise violates the policies of the Sweepstakes Group, and in such a case, Grand Prize winner will still be solely responsible for all federal, state, and local taxes, of all applicable jurisdictions and any other expenses related to the prize.
Actual costs of Grand Prize package components will depend on point of departure, dates of travel and any airfare fluctuations and any difference in value will not be provided to Grand Prize winner. Airline carrier and agent to be selected by Sweepstakes Group in its sole discretion. Grand Prize winner and Companion must travel together on the same itinerary, and ground transportation and accommodations must be taken by Grand Prize winner and Companion together. Once travel dates have been booked, no extension or substitution of trip dates is permitted, except at Sweepstakes Group’s sole discretion. Once travel has been confirmed, any cancellation or change fees or restructuring of the trip are the sole responsibility of the Grand Prize winner. Additional costs including, but not limited to, seat assignments, baggage fees, or other airline-travel related expenses are determined by selected airline and will be the sole responsibility of the Grand Prize winner and Companion.
Grand Prize winner and Companion are solely responsible for providing all necessary identification documents and will be responsible for obtaining all necessary travel documents (i.e., valid passport, visa, etc.) and any fees or expenses associated therewith. Failure to provide such documents may result in trip cancellation upon airport/cruise check-in. The Grand Prize trip conditions stated herein are not all-inclusive and may be subject to additional conditions, which may be stated in the Release and/or Grand Prize winner's travel documents.
Sweepstakes Group is not responsible for lost or stolen tickets, itineraries, or identification, or any other documents or property belonging to Grand Prize winner or Companion during the Grand Prize trip. Grand Prize winner is solely responsible for all federal, state and local taxes of any applicable jurisdiction and any other costs, incidentals, and any other expenses associated with Grand Prize acceptance and use not specifically mentioned as being provided, including, but not limited to, unspecified ground transportation and/or luggage handling between Grand Prize winner's home and airport, and items not included as part of the winning Grand Prize package. The following are the sole responsibility of the Grand Prize winner and their Guest: travel insurance; laundry service; beverages, unspecified meals; local and long distance telephone calls; merchandise and souvenirs; incidental expenses; additional tips and gratuities; and all other costs and expenses not otherwise mentioned herein. The Grand Prize winner assumes all responsibility for any injury or damage caused, or claimed to be caused, by participation in this Sweepstakes or use or redemption of the prize that may be sustained by Grand Prize winner or Companion. Prizes are not transferable. Sweepstakes Group reserves the right to provide a substitute prize of approximately equal or greater value if the advertised prize becomes unavailable.
By accepting the Grand Prize package, the Grand Prize winner shall release the Sweepstakes Group from all liability and responsibility for payment of the prize.
6. The Prizes are not transferable or convertible to cash and must be accepted as awarded. Odds of winning depend on the number of eligible entries received. No cash or credit redemption, assignment, transfer or substitution of prize is permitted, except Sponsor reserves the right to substitute a prize of equal or greater value should prize stated become unavailable. Void where prohibited.
7. General Conditions: If prize notification or prize is returned as non-deliverable, or if winner is found to be ineligible or not in compliance with these Official Rules, disqualification will result and an alternate winner will be selected. By accepting prize, where permitted by law, winner grants to Sponsor and those acting pursuant to Sponsor’s authority (and agrees to confirm that grant in writing) the right to use and publish his/her name, portrait, picture, voice and likeness for advertising, trade and promotional purposes without additional consideration, worldwide and on the World Wide Web, without notification, review or approval. Entrants, by participating, release and agree to hold harmless Sponsor and Viking Cruises and their parents, affiliates, subsidiary companies, advertising and promotion agencies and their respective directors, officers, employees, representatives and agents from any and all liability for any injuries, loss or damage of any kind to person, including death, and property, arising in whole or in part, directly or indirectly, from acceptance, possession, use or misuse of the prize, participation in any sweepstakes-related activity, or participation in this sweepstakes. Sponsor reserves the right, at its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the sweepstakes; to be acting in violation of the Official Rules; or to be acting in a non-sportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person.
8. Arbitration/Choice of Law: Except where prohibited, entrants agree that (1) any and all disputes, claims and causes of action arising out of or connected with this sweepstakes, or any prize awarded, or the determination of the winner shall be resolved individually, without resort to any form of class action, and exclusively by arbitration pursuant to the rules of the American Arbitration Association then effective, and (2) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this sweepstakes but in no event attorneys’ fees; and (3) under no circumstances will entrant be permitted to obtain awards for and entrant hereby waives all rights to claim punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of entrant and/or Sponsor and/or Viking Cruises in connection with the sweepstakes, shall be governed by, and construed in accordance with, the laws of the State of California, without regard for conflicts of law doctrine, and all proceedings shall take place in Los Angeles, CA.
9. Winners List: For the Winners list, available after 5/22/2019 and before 6/15/2019, send an email with your request to: winnerslist@mkpromosource.com. Winners’ names will also be posted at https://www.vikingrivercruises.com/why-viking/community/contest-winners.html.
SPONSOR: Viking Cruises, Inc., 5700 Canoga Avenue, Suite 200, Woodland Hills, CA 91367.
ADMINISTRATOR: Marden-Kane, Inc., 575 Underhill Blvd, Suite 222, Syosset, NY 11791.
©2019. Marden-Kane, Inc. All rights reserved. These Official Rules may not be copied, edited, or used for any other purpose, commercial or otherwise, without the express written consent of Marden-Kane, Inc.